Since the release of FIFA 22, some players are experiencing issues with their pre-order bonuses. We therefore tell you how to solve this bug. FIFA 22 is available this Friday October 1 on PC, PS4, PS5, Xbox One, Xbox Series X, Xbox Series S and Nintendo S. Players who pre-ordered the game should normally receive pre-order bonuses, but many are experiencing bugs and did not have them. EA is aware of the issue and is attempting to resolve it.
Why haven’t I received my pre-order rewards on FIFA 22?
Since the launch of the game, many players are reporting that they have not received the pre-order bonuses and EA is obviously aware of the issue as they have made it known on the EA Contact page as you can see below. According to them, you just have to restart the game and especially not to try to recover them from the mobile or web application. If by relaunching the game you still have not received your rewards, wait 24 hours and if not, consider contacting EA support (source). It should be noted that it is possible that you received the OTW packs before the game’s release if you played in early access, but it was not possible to open them before this October 1 as clarified by EA on FIFA Direct Communication Facebook account (source) So if you still haven’t received your pre-order rewards, be sure to submit a service ticket on EA Help to have an advisor assist you in resolving your concern. You want more articles on FIFA 22? Join us on Facebook join us and be informed of the latest articles!